Claims Submission Form

To submit your claim please fill out the form below and attach any relevant documentation.

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • (Cancellation of all events/games/tournaments or Interruption (some events, games or tournaments played))
  • (example: injury preventing participation)
  • Contact Information

  • Thank you. Once your claim has started to be reviewed, an AIG/Travel Guard claim adjuster will respond with a claim number and a request for additional information if needed.

    Unfortunately due to the unprecedented circumstances of covid-19 and the resulting historically high claim volume, claims are taking up to twelve weeks to review. Because details vary significantly from case to case, AIG/Travel Guard has to thoroughly review each claim against the policy to identify available benefits. Thank you for your patience.

    Please provide appropriate documentation with your claim submission such as:
    • Registration confirmation showing season or tournament dates and cost paid.
    • If injury or illness, doctor's note with diagnosis and treatment date(s).
    • Any additional documentation to support the claim.
  • Drop files here or